About once a month, I order Panera Bread into the office. It’s expensive but it saves me from having to go out on busy days....
Category: Examples of Poor Customer Service
The customer service category features posts around customer service. Though most are about poor customer service, there are a few good experiences to round it out. I’ve also written about the art of complaining. Yes, I feel it’s an art to have what’s wrong fixed and get something extra.
Look, I’m not an idiot when it comes to fast food. Not everyone working in this industry is a graduate of Stanford or has the...
I cook Sunday through Thursday night. Friday and Saturday night its pizza, fast food, Chinese or Mexican takeout. Friday we decided on Mexican from a...
Is it me or has customer service gotten worse? I want to know if you feel the same way. Afterall, I have an entire category...
Dear Airlines, This letter stems from my flight I just disembarked from 2 hours ago. I’d like to call out my concerns as this is...
In my twenties while working for LBrands (they own Victoria Secret) I would only buy Victoria Secret lingerie and underwear. I had a hefty 40%...
When you go to the grocery store, you pretty get all walks of life. I mean, there aren’t some humans that eat and some that...
How can a nationally…nay, an Internationally known company, be this bad at customer service? Yes, I’m referring to the Burger King, again. In November, I...
After a horrible flood a few years back, we are finally remodeling our basement again. Back in July, we bought a sofa from Ikea but...
In the fall, my co-worker told me about the ibotta app. Like most app recommendations, I never take it seriously. I’ll even download the app...