The customer service category features posts around customer service. Though most are about poor customer service, there are a few good experiences to round it out. I’ve also written about the art of complaining. Yes, I feel it’s an art to have what’s wrong fixed and get something extra.
When you go to the grocery store, you pretty get all walks of life. I mean, there aren’t some humans that eat and some that don’t (except Angelina Jolie). We all have to eat thus we need to go grocery shopping. Yesterday was no different, I began on the right of the dry goods and… Continue reading The Therapy Dog That Shunned Me
How can a nationally…nay, an Internationally known company, be this bad at customer service? Yes, I’m referring to the Burger King, again. In November, I had a similar incident and vowed secretly to never go back. But like any toxic, co-dependent relationship, we forget about these promises. It’s the last day of my sons’ winter… Continue reading Congratulations Mr. Burger King, You’ve Done It Again
After a horrible flood a few years back, we are finally remodeling our basement again. Back in July, we bought a sofa from Ikea but it sat in our garage. Until now…. My husband and sons hauled it to the basement after the carpet was installed. My husband and my sister’s boyfriend put this monstrosity… Continue reading Well, Ikea is Wrong!
In the fall, my co-worker told me about the ibotta app. Like most app recommendations, I never take it seriously. I’ll even download the app and it will sit there unused, until I delete it. That’s exactly what happened until about 2 weeks ago. And friends, I’ve been leaving money on the table. I don’t… Continue reading Review Time! An App That Pays You Money!
Sometimes, the lowest of low customer service is worth writing about. It can be so bad that it just leaves you shaking your head. Today was one of those days in the Burger King Kingdom: My 9-year-old absolutely loves Burger King burgers so I told him I would pick up 3 plain burgers for him. … Continue reading Dear Burger King
I realized I hadn’t done a how to be a decent human being post in ages. After spending 8 days out of this month at 3 different hotels for work and soccer, it came to me that I hadn’t written about how to be a decent human being at a hotel. For years, I spent… Continue reading How to Be a Decent Human Being at a Hotel
This post was inspired by my friend Em Inkles and her new Facebook group: Pickled Blog Project. This is an amazing group of caring, supportive bloggers and if you are looking for a tribe, I highly recommend it! #PickledBlogs Background I grew up in the restaurant business. At 12 I was hostessing and bussing tables.… Continue reading Pickles
Normally I don’t talk about my job but sometimes there are stories that need to be told or what kind of blogger am I? It’s no secret, I absolutely love my co-workers. Many of them keep me laughing all throughout the day and as many of you might expect, I have a high threshold for… Continue reading A Short Funny Story: Mr. Mary Kay
If I could marry this hotel I would. If a hotel was a spirit animal, this would be it. I love this hotel so much. But Hot Mess, you haven’t even told us where you are! Oh gosh, sorry! I’m in Bethesda, Maryland at the Canopy Hotel by Hilton. P has a soccer tournament here… Continue reading I Want to Marry This Hotel
When I go on trips whether it be business or for pleasure, I want to throat punch anyone that says things like, We’ll barely be in our room. I just need a clean bed to sleep in. WTF? I mean seriously. For the past few years my husband has been the team admin for my… Continue reading Why I’m Picky With Hotels
